VATEL M1 “English for Hotel Operations”

Course Summary:

Welcome to “English for Hotel Operations”, an online course designed for first-year students at Vatel Madagascar. This course will equip you with the specialized English vocabulary and communication skills needed for key operational departments in a hotel: Restaurant, Kitchen, Front Office, and Housekeeping.

You’ll learn:

• Restaurant Service & Setup: Proper service techniques, table settings, and essential restaurant equipment in English.
• Kitchen Operations: Navigate an English-speaking kitchen, understand common kitchen slang, and identify utensils and equipment.
• Food Knowledge: Discuss food categories, nutrients, diets, and allergies, ensuring you can accommodate guest needs confidently.
• Front Office & Housekeeping: Communicate effectively in these departments, using industry-specific language to enhance guest experiences.